DD
Delia D

1 reviews | Active since Dec 2020

12 Jan 2023, 15:00

No service...poor service

Good day. I've been trying to reach out to this company to no avail. I've send an email on 30 December 2022, no reply up until this day....this is bad. I phoned and phoned and no one picks up. I want to cancel my contract, the service was so poor the past few years don't know why I stayed. Please phone me on *** cause your WhatsApp services don't work simply cause my cell nr changed, useless. I will wait on someone to call me so that I can cancel this contract, next month is the last in any case but I simply can't wait for next mont.

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Replies (3)
DD
Delia D's update12 Jan 2023, 15:36
Reviewer Update
I finally got hold of someone, Abongile assisted me. Thank you. I am still cancelling next when the contract comes to an end. Thank you
DD
Delia D's update12 Jan 2023, 15:36
Reviewer Update
*Next month
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply12 Jan 2023, 15:46
Official
Good day  Delia K,

Thank you for the update.  A future cancellation case has been created.

Regards,
Customer Care Department
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