1 reviews | Active since Oct 2014
NO Service from Beame
<p>I already have a Beame, now the prepaid service lapsed, I am trying to get a new service/contract.... I called the callcentre the beginning of the week and they said I must speak to retentions, but when they put you through it just rings and rings and rings.... then I logged an online complaint and someone called back but I was in a meeting.... they never tried again.. today 06/01/17 I try the call centre again and now no-one picks up, it simply rings.... I wonder if the phone just rings if you have to report your car ******? Never had such a problem to GIVE a company my business. Guess I will have another tracking system installed.</p>
Dear Daniel
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
From the outset we wish to apologise for the inconvenience caused. We pride ourselves on superior customer service and assure you that this is not a reflection of our overall service levels to our customers.
We confirm that we have made contact with you but it is unfortunate that we could not reach you on the contact numbers provided. An email has been sent to your email address
Awaiting your response and assuring our best interests at all times
Kind Regards
Thato Mashimbye
Customer care supervisor
Dear Daniel
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
From the outset we wish to apologise for the inconvenience caused. We pride ourselves on superior customer service and assure you that this is not a reflection of our overall service levels to our customers.
We confirm that we have made contact with you but it is unfortunate that we could not reach you on the contact numbers provided. An email has been sent to your email address
Awaiting your response and assuring our best interests at all times
Kind Regards
Thato Mashimbye
Customer care supervisor