QF
Quanita F

1 reviews | Active since Apr 2022

06 Apr 2022, 10:11

No Service

I have not received an account statement since October last year. I have called numerous times and no one ever answers. I also sent an email to *** in February, with no response to date. I have also completed the online contact form twice. PLEASE can someone contact me.

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Apr 2022, 11:39
Official
Good Day Quanita F

We can confirm that an agent did get in contact with you and has assisted concerning your query.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
***
QF
Quanita F's update06 Apr 2022, 11:51
Reviewer Update
Good morning,

Yes, I was contacted by a very helpful agent, Kwanda Ndebele and he immediately did what he said he was going to do.

Thank you,
Quanita
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Apr 2022, 12:28
Official
Good Day Quanita F

Thank you very much.

Regards,
Customer Care Department
***