1 reviews | Active since Mar 2011
No service
<p>I'm being charged a monthly subscription but my car tracking device hasn't been working for 3 months now (that I know of!!) and no action taken from Mixtelematics side to repair/fix/upgrade the problem (as they keep promising me on the phone). Aaaaaaaaaaaaaaaaaaaaagh.</p>
Good day Nikolas,
We thank you for bringing this to our attention and for giving us the opportunity for speaking to you.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to the telephonic discussion and confirm that your query has being resolved.
Kind Regards,
Ranjitha Peters
Sales Support Supervisor
Tel: +27 (0)11 ***
***
www.mixtelematics.com
Good day Nikolas,
We thank you for bringing this to our attention and for giving us the opportunity for speaking to you.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to the telephonic discussion and confirm that your query has being resolved.
Kind Regards,
Ranjitha Peters
Sales Support Supervisor
Tel: +27 (0)11 ***
***
www.mixtelematics.com