1 reviews | Active since Aug 2017
No response on MiX or Beame website
<p>I would like to cancel my Beame Tracking device. I have left a message on both the MiX and Beame websites, no response from either of them.</p> <p>I have also received sms'es stating that my account is in arrears before the end of the month and then the next day, I receive the statement with the monthly account via email. And the only way to correct this or show proof of payment is via Fax. No email address - are we not in the 21st century?</p> <p>I have had endless problems with this service in the past.</p>
Good day ClaireRossouw
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to the telephonic discussion and confirm that your query has been resolved.
Kind regards
Michael Africa
Customer Care Manager
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Good day ClaireRossouw
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to the telephonic discussion and confirm that your query has been resolved.
Kind regards
Michael Africa
Customer Care Manager
***