1 reviews | Active since Oct 2017
no response in correcting their error
installed a mx3 in my double cab, received insurance certificate that states single cab.... emailed mix for about over 2 weeks with no feedback other that case numbers, which is automated replies..........I only need my certificate changed, can that be so hard???
Good day Lourens Viljoen
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to the telephonic discussion and confirm that your query has been resolved.
Kind regards
Thato Mashimbye
Customer Care Supervisor
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Good day Lourens Viljoen
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to the telephonic discussion and confirm that your query has been resolved.
Kind regards
Thato Mashimbye
Customer Care Supervisor
***