1 reviews | Active since Mar 2012
no response from emails or phone calls
<p>Hi</p> <p> </p> <p>I've recently bought a new car and I've been trying to get a hold of someone at Beame to move or install the tracker in my new car but I've been unable to reach anyone, no response from emails and always on hold or phone cuts off when phoning. Can someone urgently assist as I require a certificate for insurance purpaces.</p> <p> </p> <p>Thanks</p>
Dear Tean
We thank you for bringing this matter to our attention and for allowing us the opportunity to assist.
We sincerely apologise for your experience and assure that this incident does not reflect our overall service levels.
I refer to your discussion with our Customer Retentions Department and confirm that your query is receiving our highest priority
Please do not hesitate to contact me directly should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor
Dear Tean
We thank you for bringing this matter to our attention and for allowing us the opportunity to assist.
We sincerely apologise for your experience and assure that this incident does not reflect our overall service levels.
I refer to your discussion with our Customer Retentions Department and confirm that your query is receiving our highest priority
Please do not hesitate to contact me directly should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor