SP
Selloane P

1 reviews | Active since Nov 2022

06 Jan 2025, 12:39

No responce after lodging a complaint

I recover a call from Matrix call center. I was asked to write a cancellation letter which I did long time ago, I just forwarded it again. So far no investigation as they promised.

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SP
Selloane P's update06 Jan 2025, 18:06
Reviewer Update
Thank you for your response.

Claudia called and managed to get into the depth of the problem.

The matter is resolved satisfactorily and I truly appreciate Claudia s service