MB
Madaleen B
1 reviews | Active since Aug 2017
25 Feb 2022, 07:39
NO REPONSE
I have had a BEAME device fitted in my vehicle. Send three emails to mixtelematics over the course of the month in this regard. Except for getting an automated case number, I have had no further feedback or response. NOW IMAGINE YOUR VEHICLE GETS ******? WIth their focus on customer care?
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
25 Feb 2022, 10:23Good Day Madaleen B
Thank you for taking my call.
The Cancellations Department has been trying to get in contact with you but have been unsuccessful. Cancellation has been processed on your account and confirmation of cancellation has been forwarded to you.
We do apologize for the unfortunate experience with the consultant you spoke to.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for taking my call.
The Cancellations Department has been trying to get in contact with you but have been unsuccessful. Cancellation has been processed on your account and confirmation of cancellation has been forwarded to you.
We do apologize for the unfortunate experience with the consultant you spoke to.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Feb 2022, 10:23
Official
Good Day Madaleen B
Thank you for taking my call.
The Cancellations Department has been trying to get in contact with you but have been unsuccessful. Cancellation has been processed on your account and confirmation of cancellation has been forwarded to you.
We do apologize for the unfortunate experience with the consultant you spoke to.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for taking my call.
The Cancellations Department has been trying to get in contact with you but have been unsuccessful. Cancellation has been processed on your account and confirmation of cancellation has been forwarded to you.
We do apologize for the unfortunate experience with the consultant you spoke to.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***