CJ
Corli J

1 reviews | Active since Oct 2009

04 Dec 2017, 16:23

No one answers phones or emails

I have been trying to test my Beame unit since I got it, and I can't get through to the call centre via phone or email to do this. So, I don't know if it is working and I will have heaps of **** if my car gets ******, because I can't prove to the insurance that I had the unit tested. Why does no one answer emails or phone calls? Why do we always have to resort to Hellopeter or Facebook or Twitter to get someone's attention?

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 Dec 2017, 16:38
Official

Dear Corli

We thank you for your post and for allowing us the opportunity to speak to you

I refer to our telephone conversation and confirm that your unit has been tested and is in working order. A product test reference number has been forwarded to your email

Please do not hesitate to contact me directly should you require further assistance

Kind Regards

Thato Mashimbye

Customer Care Supervisor

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