DR
Doris R
1 reviews | Active since Nov 2023
24 Nov 2023, 13:47
No Help, You are on your own.
If you have a chance, run as far as you can from this company. They are very fast on deducting money, but their admin is pathetic. I have sent multiple emails but they don't even bother respond. I have called several times they just put you on hold until you get tired of holding. it's really frustrating.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
24 Nov 2023, 15:10Good Morning Doris Raluswinga,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm Client Service Consultant has been in contact with you and matter has been escalated to Sales Department to assist with booking arrangements.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm Client Service Consultant has been in contact with you and matter has been escalated to Sales Department to assist with booking arrangements.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Nov 2023, 15:10
Official
Good Morning Doris Raluswinga,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm Client Service Consultant has been in contact with you and matter has been escalated to Sales Department to assist with booking arrangements.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm Client Service Consultant has been in contact with you and matter has been escalated to Sales Department to assist with booking arrangements.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***