AC
ANGIE C
1 reviews | Active since Jun 2026
03 Jun 2026, 08:59
No help from Cancellations Department
Our car was ****** on 1 November . We cancelled Matrix. Now we are handed over for R441 and they say we were terminated in February. I have send them all my emails from 3 December and made numerous phone calls.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
03 Jun 2026, 09:07Good day Angie Sutherland-Clark,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking's reply03 Jun 2026, 09:07
Official
Good day Angie Sutherland-Clark,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
AC
ANGIE C's updateReviewer Update
09 Jun 2026, 13:19Good day
I have not received any feedback concerning the cancellation and if my name was removed from handover.
I have not received any feedback concerning the cancellation and if my name was removed from handover.
AC
ANGIE C's update09 Jun 2026, 13:19
Reviewer Update
Good day
I have not received any feedback concerning the cancellation and if my name was removed from handover.
I have not received any feedback concerning the cancellation and if my name was removed from handover.
AC
ANGIE C's updateReviewer Update
17 Jun 2026, 09:09Good day
We still not not have any feedback from Matrix
We still not not have any feedback from Matrix
AC
ANGIE C's update17 Jun 2026, 09:09
Reviewer Update
Good day
We still not not have any feedback from Matrix
We still not not have any feedback from Matrix