DL
Deon L

1 reviews | Active since Jul 2015

29 Mar 2022, 11:49

No help at all from Mix

I have been trying to cancel my beame and have a new one installed for two days now and I cannot get through to Beame or to Mix Telleamtix at all I have sent an email asking fir assistance with no reply. I have now decided that I just want to cancel it instead because of this terrible service. Even this is proving impossible as they do not answer their phones or e mails. This is absolutely terrible service!!

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Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply29 Mar 2022, 13:00
Official
Good day Deon L,

Kindly note that our agent is trying to contact you.  Kindly advise on a convenient time to have your query attended too.

Regards, 
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply30 Mar 2022, 14:34
Official
Good day Deon L,

Thank you for affording us the opportunity to assist with your query.  We can confirm that an agent has been in contact with you and that the cancellation on your account has been processed.

Regards,
Customer Care Department
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