SB
Stephen B
1 reviews | Active since May 2010
04 Sept 2026, 15:38
No further response regarding crediting account for vehicle cancellation advised 30/07/2026
Stephen’s reply 01 Sep 2026 at 13:31 Good day,
No further feedback received.
Noting your Tax Invoice / Statement received this afternoon which incorrectly still reflects an amount outstanding, presumed to be due to the non-processing of the cancellation advised 30/07/2026.
Regards,
Stephen Broom
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
04 Sept 2026, 16:12Good Day Stephen Broom,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply04 Sept 2026, 16:12
Official
Good Day Stephen Broom,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
***