MT
Mikateko T

1 reviews | Active since Oct 2015

06 Oct 2015, 11:41

No feedback to my accounts query

I have an account which is paid for in advance (paid up until 31 December 2015). I transferred it to my new car. I was told that I will not owe anything as I still had credit. I received a bill in August. I queried it and was informed telephonically by Indy that it was an error

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Oct 2015, 12:49
Official
Hello Mikateko123,

We thank you for bringing your query to our attention and for allowing us the opportunity to assist.

I refer to our telephonic discussion and assure you that I will call you back as per our agreement .

Should you have any further concerns please do not hesitate to contact us directly.

Kind Regards,
Bongani Motloung
Junior Operations Manager


Tel: 27 ()11 654 8272
Fax: 27 ()11 654 8125
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