1 reviews | Active since Dec 2012
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<p>In November last year I cancelled my policy with telematics. I was informed that I should pay cancellation fee of 299.00. I called telematics and informed them that king price did not inform me that this is contract with telematics and should I cancel I will pay cancellation fee.</p> <p> </p> <p>I then requested for the recording with king price and it may happen that maybe I never had that part as I was all excited to take my car, I am still waiting for the recording from king price indicating that I was informed about the cancellation fee with telematics.</p> <p>Furthermore I don't even have the car anymore, I was involved in accident on the 30 December and my car is a write off.</p> <p>Please let me what would you request from me to cancel the policy seeing that I dont own a car.</p> <p> </p>
Dear Vuyolwethu
We thank you for your post and for allowing us the opportunity to speak to you.
We refer to your discussion with our Retentions Department and confirm that we are currently investigating the issue
We will remain in contact with you to ensure the query is resolved to your satisfaction
Please do not hesitate to contact me should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor
Dear Vuyolwethu
We thank you for your post and for allowing us the opportunity to speak to you.
We refer to your discussion with our Retentions Department and confirm that we are currently investigating the issue
We will remain in contact with you to ensure the query is resolved to your satisfaction
Please do not hesitate to contact me should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor