No customer service

Since December last year, the unit on my car (Beame) has not been working. I have phoned, send whatsapp and emailed them more than 10 times requesting them to fix the unit but they never responded. I then started to return the debit order in the hope that they would respond and fix the unit on my car. All I received was endless calls asking for payment and then saying they would get the necessary dept to contact me to fix the unit, still waiting. Now they had me over to the Attorneys and still nothing. All the attorneys say is to pay the outstanding fees then they will get them to look into the matter, Terrible service to say the least. Recommend you stay far away from them.