TM
Thembisile M
1 reviews | Active since Nov 2014
31 Jul 2020, 19:17
No customer service
Been sending numerous emails trying to cancel my contract but no one is assisting me. My contact is supposed to finish end of August and I was advised to send a email to request cancelation but no one is getting back to me. I've literally used all the email addresses that I have but still nothing. 3 weeks of waiting.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
01 Aug 2020, 09:31Good Day Thembisile M
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Aug 2020, 09:31
Official
Good Day Thembisile M
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
03 Aug 2020, 12:09Good Day Thembisile M
We can confirm the Cancellations Department did get in contact with you and your account has been cancelled.
Credits have been processed for the month of August.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm the Cancellations Department did get in contact with you and your account has been cancelled.
Credits have been processed for the month of August.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Aug 2020, 12:09
Official
Good Day Thembisile M
We can confirm the Cancellations Department did get in contact with you and your account has been cancelled.
Credits have been processed for the month of August.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm the Cancellations Department did get in contact with you and your account has been cancelled.
Credits have been processed for the month of August.
Regards,
Kaya Payi
Customer Care Department
***