IJ
IMTIAZ J
1 reviews | Active since Aug 2012
24 Feb 2015, 12:30
NO CUSTOMER SERVICE / ASSISTANCE
WE HAVE A FLEET OF 43 VEHICLES THAT HAVE NOT BEEN REPORTING POSITIONS OR MOVEMENTS SINCE SATURDAY THE 21ST OF FEBRUARY 2015.<br> GOD FORBID THAT WE SHOULD HAVE A HIJACKING OR SIMILAR INCIDENT, WE DO NOT HAVE ANY SERVICE THAT WE HAVE BEEN PAID FOR. MIX ARE IN BREACH OF CONTRACT TO PROVIDE THE SERVICE OF VEHICLE TRACKING
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Matrix Vehicle Tracking's replyOfficial
24 Feb 2015, 13:28Hello iajoosab,
We hereby acknowledge your post and thank you for allowing us the opportunity to investigate.
We sincerely apologise for the inconvenience caused and assure you that resolving this matter is currently our top priority.
I refer to our telephonic discussion and confirm that I will remain in contact with you in order to ensure a speedy resolution.
Kind regards
Andre Holtzhausen
Senior Manager: Lifecycle Support
We hereby acknowledge your post and thank you for allowing us the opportunity to investigate.
We sincerely apologise for the inconvenience caused and assure you that resolving this matter is currently our top priority.
I refer to our telephonic discussion and confirm that I will remain in contact with you in order to ensure a speedy resolution.
Kind regards
Andre Holtzhausen
Senior Manager: Lifecycle Support
Matrix Vehicle Tracking's reply24 Feb 2015, 13:28
Official
Hello iajoosab,
We hereby acknowledge your post and thank you for allowing us the opportunity to investigate.
We sincerely apologise for the inconvenience caused and assure you that resolving this matter is currently our top priority.
I refer to our telephonic discussion and confirm that I will remain in contact with you in order to ensure a speedy resolution.
Kind regards
Andre Holtzhausen
Senior Manager: Lifecycle Support
We hereby acknowledge your post and thank you for allowing us the opportunity to investigate.
We sincerely apologise for the inconvenience caused and assure you that resolving this matter is currently our top priority.
I refer to our telephonic discussion and confirm that I will remain in contact with you in order to ensure a speedy resolution.
Kind regards
Andre Holtzhausen
Senior Manager: Lifecycle Support