RVDb
Roelene Van Der bank
1 reviews | Active since Sept 2023
08 Nov 2023, 12:58
No customer service
Absolutely terrible service! When you call them you are kept on hold for more than 10min, when you want to leave a message, the mailbox is full When you log a call and get a case number NO FEEDBACK NO CALLBACK
USELESS!!!!!
I HAVE BEEN TRYING TO CANCEL FOR MORE THAN A MONTH NOW
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
08 Nov 2023, 15:22Good Day Roelene Van Der Bank ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Retention Consultant has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Retention Consultant has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Nov 2023, 15:22
Official
Good Day Roelene Van Der Bank ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Retention Consultant has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Retention Consultant has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***