JV
Johan V

1 reviews | Active since Dec 2022

12 Dec 2022, 11:52

No communication, operate like a **** agency

There should be a rating lower than one star for this company. Acknowledge receipt of cancellation for insurance write off, BUT continue to invoice, and threaten about non payment. Angry enough that starting legal action (disproportionate to amount), but 4 months of non action, is enough.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply12 Dec 2022, 13:08
Official
Good day  Johan V,

Kindly note that our agent tried to contact you to no avail.

Kindly refer to the electronic communication sent to you.

Regards,
Customer Care Department
***
JV
Johan V's update13 Dec 2022, 15:23
Reviewer Update
In all my correspondence with mixtelematics, I have indicated that I have a hearing impediment, and need correspondence to be via email.
Yet, once again, they tried calling me.