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Rian G

1 reviews | Active since Apr 2019

21 Jun 2024, 11:02

No cancellation department

I have been trying for over 20 days to cancel my device. Your cancellation department is none existing. Moving over to ***** case now.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply21 Jun 2024, 11:07
Official
Good Day Rian Gouws,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply21 Jun 2024, 11:46
Official
Good Day Rian Gouws,

Thank you for notifying us of this issue. 

paraphrase We confirm that our Client Service Consultant has contacted you and acknowledged the cancellation notice. 

We appreciate your patience and cooperation in this matter.

Regards,
Customer Care Department
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