SN
STEPHINA N

1 reviews | Active since Jul 2015

14 Sept 2017, 15:24

NO ANSWER WHEN CALLING THEM

I have contract with Mix telematics (Beamie) and want to update my details with them, I have called 3 different numbers ********** 000, ********** 090 and ********** 631 and there is no answer. I was on the call for 5 minutes with all these numbers hoping that someone will answer but the was no answer. I wonder what will happen when my car is ****** and i really need to report this to them and there is no reply from them. Mix telematics (Beamie) needs to improve the quality of their service.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply15 Sept 2017, 10:02
Official

Dear STEPHINA

We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.

I refer to our telephonic discussion and confirm that all issues have been addressed.

Please do not hesitate to contact me should you require further assistance

Kind regards

Thato Mashimbye

Customer Care Supervisor

***