1 reviews | Active since Aug 2017
New Mx3 and new client. No Service!!!
I am not going waist any more airtime with your client service call Centre. No service at all. At 7 September 2017 they install in my car a Mx3 but the notification system is not working like it must working and no service or help to fix the problem. No service no Payment. Please remove your unit out of my car. I am not goning to struckle for 36 months with a company who can't help me. No 24 Hours help line if you call in you waiting minutes and they drop the call and never call you back. Worst service ever. Skytraxs from Trucker your client service is the best.
Dear Albert's Karre
Dear Albert's Karre
From the outset, we wish to offer our sincere apologies for the frustration caused. We do not consider this incident a reflection of our overall service levels .
I refer to your discussion with Sadie Fleshman and confirm that that you requested to correspond with her via email.
She will remain in contact with you to ensure that this is resolved to your satisfaction
Please do not hesitate to contact me should you require further assistance
Kind regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Albert's Karre
Dear Albert's Karre
From the outset, we wish to offer our sincere apologies for the frustration caused. We do not consider this incident a reflection of our overall service levels .
I refer to your discussion with Sadie Fleshman and confirm that that you requested to correspond with her via email.
She will remain in contact with you to ensure that this is resolved to your satisfaction
Please do not hesitate to contact me should you require further assistance
Kind regards
Thato Mashimbye
Customer Care Supervisor
***