1 reviews | Active since Jun 2016

20 Dec 2023, 09:02

Never use mix telematics

Worst company ever to deal with , bought a new car in 2015 and they had put in one of their units in the vehicle , the unit has stopped working since 2018 , they are now trying to sell me a new units after paying for 5 years of the unit not working, will never recommend such poor business values , call center never answers until you call 3 or 4 times , they do not take responsibility for the product and they do not want to fix what they have done wrong , never again

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply20 Dec 2023, 11:55
Official
Good Day Mr RYAN SHADRACH RAMSINGH,

We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.

We confirm that our Client Service Consultant has been in contact with you and assist with the cancellation procedure.

Regards,
Customer Care Department
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