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Pertuniah M

1 reviews | Active since Aug 2018

13 Sept 2018, 16:42

NEVER TAKE THEIR Clients Serious.

I was overcharged for months now and when I called to enquire I was tallies we will listen to the call n get back to you within 24 hours that was 2 weeks back and I'm still waiting... No communication nothing.... Their service is very poor I just wonder if you are struggling to get services with account what happened when your car get ******

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Sept 2018, 10:11
Official

Good day Mphulufhedzeni Ramadwa

We acknowledge your post and thank you for allowing us the opportunity to speak to you.

We do apologise for the delay in feedback regarding your query.

We refer to your telephonic conversation with our Retentions Department and hereby confirm that your query has been resolved.

Please do not hesitate to contact me directly should you require further assistance.

Kind Regards

Thato Mashimbye

Customer Care Supervisor