BR
Beatrix R

1 reviews | Active since May 2026

31 May 2026, 16:32

Never take out this tracking device

You ceep sending emails to cancel and they don't reply on emails when you want to cancel then there is a cancelation fee that they didn't tell you about and they are quick to hand you over to their attorneys that also don't let them know you paid up and send miltiple emails to cancel I really wish this company will close cause they just ignore your emails and ceep telling you to send cancelation email and ask if you used the correct email when you read the mail they say it is the correct email and you must send cancelation email if you say you did they just say send one again. Very unhappy if I knew then what I knew now I would never taken it, the car is sold over a year ago and still they don't cancel

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply31 May 2026, 17:22
Official
Good day Beatrix Van Rensburg 
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***