FM
Fikile M

1 reviews | Active since Dec 2018

15 Aug 2022, 08:22

NEVER EVER JOIN TELEMATICS IT'S A ****

CAN SOMEONE FROM TELEMATRIX TAKE UPON THEMSELVES TO CONTACT ME AND HELP. PLEASE REMOVE YOUR DEVICE FROM MY CAR AND STOP DEBITING MONEY FROM MY ACCOUNT. I HAVE CANCELLED THE POLICY WITH YOU ALREADY AFTER MONTHS OF ESCALATING ISSUES AND NO ONE BOTHERED TO ATTEND TO THEM. I AM NOT WILLING AND NOT GOING TO PAY FOR A DEVICE THAT HASN'T BEEN WORKING SINCE MARCH............................................ I AM TAKING THIS TO ALL SOCIAL MEDIA PLATFORMS MAYBE IN THAT WAY ONE WILL RECORGNIZE THAT Y'ALL ARE FULL OF ............**********

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply15 Aug 2022, 09:42
Official
Good day Fikile Zama M,

Your post is received and the content thereof noted. 

A consultant has been in contact with you, advised you of the contract period, settlement amount on your account, as well as the outstanding amount.  Our Credit Control department has assisted with payment arangements for the outstanding amount.

Feedback will be provided on the Roadside query.

Assuring you of our best intentions at all times.
Customer Care Department
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