NK
Niel K
1 reviews | Active since Jun 2019
03 Nov 2022, 08:16
Never Ever join Mix Telematics
Worst customer experience. I have logged several queries, with the first one being 14 October 2022 and still have not received a response. Now they expect me to pay for a service I now longer use. Never fall for this company's sale tricks, they disappear as soon as you join.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
03 Nov 2022, 10:39Good day Niel V,
Thank you for raising your concern.
We can confirm that an agent has assisted with the settlement letter.
Regards,
Customer Care Department
***
Thank you for raising your concern.
We can confirm that an agent has assisted with the settlement letter.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2022, 10:39
Official
Good day Niel V,
Thank you for raising your concern.
We can confirm that an agent has assisted with the settlement letter.
Regards,
Customer Care Department
***
Thank you for raising your concern.
We can confirm that an agent has assisted with the settlement letter.
Regards,
Customer Care Department
***
NK
Niel K's updateReviewer Update
07 Nov 2022, 09:09Good day,
I keep getting sms's that I am in arrears when I already paid the full settlement amount.
How can I get confirmation that my account in closed?
Your customer service number just keeps ringing.
I keep getting sms's that I am in arrears when I already paid the full settlement amount.
How can I get confirmation that my account in closed?
Your customer service number just keeps ringing.
NK
Niel K's update07 Nov 2022, 09:09
Reviewer Update
Good day,
I keep getting sms's that I am in arrears when I already paid the full settlement amount.
How can I get confirmation that my account in closed?
Your customer service number just keeps ringing.
I keep getting sms's that I am in arrears when I already paid the full settlement amount.
How can I get confirmation that my account in closed?
Your customer service number just keeps ringing.