JB
Juan B
1 reviews | Active since May 2019
02 Oct 2023, 15:16
Never buy a Beame tracker!
Do not ever buy a Beame tracker. I sold my vehicle October 2022 and sat at the dealership and phoned them to cancel it. Until today they still keep on billing me after I phoned numerous times and sent an email on 10/02/2023 requesting cancellation again. Best of all is their lawyers are sending me letters and no one gets back to me.
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Matrix Vehicle Tracking's replyOfficial
03 Oct 2023, 11:21Good Day Juan Bekker ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Cancellations Department consultant has been in contact with you and escalated the matter to our Finance Department to debit the outstanding balance and approval the credit note in order to update the account status to current.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Cancellations Department consultant has been in contact with you and escalated the matter to our Finance Department to debit the outstanding balance and approval the credit note in order to update the account status to current.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Oct 2023, 11:21
Official
Good Day Juan Bekker ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Cancellations Department consultant has been in contact with you and escalated the matter to our Finance Department to debit the outstanding balance and approval the credit note in order to update the account status to current.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Cancellations Department consultant has been in contact with you and escalated the matter to our Finance Department to debit the outstanding balance and approval the credit note in order to update the account status to current.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***