Never Again with Mix Telematics/Beame

On 31 Aug I sent a cancellation for my Beame device. On the 1st September they rep**** to my email and said they wil deal with the cancellation. On 21st September I received another email saying they received my cancellation and it would be effective 22 Oct not understanding this as I requested service to end 30 Sept. They told me not to worry it would be sorted out. I contacted another service provider for a tracking device for beginning Oct. I then cancelled my Debit order with the the bank. Lo and behold if they don’t send me threatening emails to make payment. I contacted the accounts and they confirmed installation was done 29 Aug 2020 and at the end of September i made a double payment so i was not in arrears. A few days later someone calls and demands payment. I tried to reason with this individual abou5the double payment in September 2020 but she couldn’t understand although checked and confirmed it had been done. Anyway I decide I will the ******* As I couldnt be bothered about fighting people that fail to understand. Th3 same individual confirmed my tracker would be active until the end of October so I postponed installation of new tracker device. Today I received an email thanking me for my letter 21 September and my service has now ended. *** I cancelled 31 Aug they confirmed with a case number 1 September and sent a me a letter 21 September. I checked on Whatsapp if my device is active it no longer know I am Never again will I deal with these ******* They added a survey at the end of the letter today I completed page 1 but won’t go to page 2 for me to complete is it because of my rating and comments made