jclr
judith christina le roux
1 reviews | Active since Oct 2014
09 Mar 2015, 20:23
Need unit to be removed from car
I've cancelled my matrix tracking system November 2014. The new insurance company's unit has now been installed and they advised that the old unit needs to be removed since it's still running off the battery. <br> I've sent more than one email - last one dated 05-03-2015 asking them to please advise where i should go to have the unit removed. They haven't responded to either email.
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Matrix Vehicle Tracking's replyOfficial
09 Mar 2015, 20:40Hello anitaleroux2000,
We thank you for bringing your query to our attention and for allowing us the opportunity to assist.
I refer to our telephonic discussion and a consultant will give you a call in the morning to arrange for the unit to be removed.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards,
Trevor Naicker
Operations Manager
Tel: ***
We thank you for bringing your query to our attention and for allowing us the opportunity to assist.
I refer to our telephonic discussion and a consultant will give you a call in the morning to arrange for the unit to be removed.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards,
Trevor Naicker
Operations Manager
Tel: ***
Matrix Vehicle Tracking's reply09 Mar 2015, 20:40
Official
Hello anitaleroux2000,
We thank you for bringing your query to our attention and for allowing us the opportunity to assist.
I refer to our telephonic discussion and a consultant will give you a call in the morning to arrange for the unit to be removed.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards,
Trevor Naicker
Operations Manager
Tel: ***
We thank you for bringing your query to our attention and for allowing us the opportunity to assist.
I refer to our telephonic discussion and a consultant will give you a call in the morning to arrange for the unit to be removed.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards,
Trevor Naicker
Operations Manager
Tel: ***