Nauseating service

Just had the most nauseating and revolting service from Matrix Vehicle Tracking ,on the 25th June 2024 my car was *******ly towed away and I pressed the panic button. They only responded an hour later and by then their competitor has help me resolved my problem. Today,28/06/2024 they threaten to blacklist me because of outstanding July premiums. We are not even in July yet. Has anyone ever received undeserving treatment from Matrix. I dare them,in fact triple dare them to send my information to the blacklisting agencies and I will sue them.