1 reviews | Active since Jan 2013

03 Aug 2016, 18:41

My panic button

<p>When are you sending my panic button and giving me info on how to operate the app? Like how will you even find my car if you cannot give me good service, Really?? Who is the manager? does he sleep well at night? I mean why must i use hello Peter to get attention.</p> <p> </p> <p>Yhuuu</p>

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 Aug 2016, 07:36
Official

Dear Malesedi

We thank you for your post and for allowing us the opportunity to respond.

We sincerely apologise for you experience and assure you that this is nota reflection of our overall service delivery

I refer to your telephonic discussion with Kayla and confirm that the matter is receiving our highest priority and will be resolved shortly.

I will remain in contact with you in order to ensure your satisfaction.

Kind regards

Thato Mashimbye
Tel +27 (0) 11 **********
Email ********** />www.mixtelematics.com