TP
Thembi P
1 reviews | Active since Sept 2018
22 Jun 2024, 08:13
My name is still not cleared after a multiple emails sent to them to clear the mess they made. After my review they called me and promised to follow up on the matter but that never happened. This is not the tracking company to use their customer service i
Useless bunch of ****s
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
24 Jun 2024, 07:22Good Day Thembi Phahla,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply24 Jun 2024, 07:22
Official
Good Day Thembi Phahla,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
24 Jun 2024, 12:06Good Day Thembi Phahla,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Accounts Representative has reached out to you and resolved the issue and awaiting for the report to update the ITC.
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Accounts Representative has reached out to you and resolved the issue and awaiting for the report to update the ITC.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Jun 2024, 12:06
Official
Good Day Thembi Phahla,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Accounts Representative has reached out to you and resolved the issue and awaiting for the report to update the ITC.
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Accounts Representative has reached out to you and resolved the issue and awaiting for the report to update the ITC.
Regards,
Customer Care Department
***
Customer Care Department
***