VS
Vuyisani S
1 reviews | Active since Jun 2025
14 Oct 2023, 11:04
My account is up to date but messed up my credit profile for no reason
My account is up to date but still receiving calls that I am owing R163 and they even listed this amount on my credit profile. I am taking legal action against this company for messing up my credit profile for no reason. They do not qualify to even get a single star.
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Matrix Vehicle Tracking's replyOfficial
16 Oct 2023, 09:22Good Day Louis Gqoli ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with the investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with the investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Oct 2023, 09:22
Official
Good Day Louis Gqoli ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with the investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with the investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***