NN
Nhlanhla N
1 reviews | Active since Apr 2021
11 Aug 2023, 11:35
My Acc no ***8 u...
My Acc no ***8 unit no ***3 they are the worst they never informed me that I was signing a long term contract when my bike was ****** they still continue to debit my account and also list me on the credit bearu they are a *****
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Matrix Vehicle Tracking's replyOfficial
11 Aug 2023, 15:47 Good Day Nhlanhla Nkosi,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
We have requested credits on the account the matter has been escalated to our Finance Department for approval.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
We have requested credits on the account the matter has been escalated to our Finance Department for approval.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Aug 2023, 15:47
Official
Good Day Nhlanhla Nkosi,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
We have requested credits on the account the matter has been escalated to our Finance Department for approval.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
We have requested credits on the account the matter has been escalated to our Finance Department for approval.
Regards,
Customer Care Department
***