KS
Kholiswa S
1 reviews | Active since May 2024
03 May 2024, 17:06
Ms K
Bad Company ever, I regret why did I've an account with this bad car tracking. My account is overdue just to find out my payments made in January and February 2024 and still not allocated the payments. Worse in April you debt my account still you not rectifying my account.I have sent proof and statements and calls numerous and you keep saying its being reffered for allocation. Now you have handed over my account to some legal that said they will help me still no help . IF THIS MATTER IS NOT RESOLVED I WILL REPORT THIS NONSENSE COMPANY ON SOCIAL MEDIA TO PROTECT SOMEONE... POOR BAD SERVICE
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Matrix Vehicle Tracking's replyOfficial
06 May 2024, 12:31Good Day Kholiswa Gladness Sibinda,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the your request has been escalated to Accounts Department to assist you further, please anticipate to get feedback from our us shortly .
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the your request has been escalated to Accounts Department to assist you further, please anticipate to get feedback from our us shortly .
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply06 May 2024, 12:31
Official
Good Day Kholiswa Gladness Sibinda,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the your request has been escalated to Accounts Department to assist you further, please anticipate to get feedback from our us shortly .
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the your request has been escalated to Accounts Department to assist you further, please anticipate to get feedback from our us shortly .
Regards,
Customer Care Department
***