sK
sannie K
1 reviews | Active since Aug 2022
25 Oct 2023, 11:37
Mrs S Kotze
They terrible to have a tracker in your car. You cant reach them. You can email them a hondred times they send you a ref. No that they will call back but also not happening. I did send email that I want to cancell and not even that they not doing. But they very quick to take your money every month. ***8 and nother one ***1 and I can go on and on but never phone me.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
25 Oct 2023, 13:32 Good Day Sannie Kotze ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed cancellation of the services with the month notice period.
A consultant will be in contact with you assist with payment arrangements.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed cancellation of the services with the month notice period.
A consultant will be in contact with you assist with payment arrangements.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Oct 2023, 13:32
Official
Good Day Sannie Kotze ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed cancellation of the services with the month notice period.
A consultant will be in contact with you assist with payment arrangements.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed cancellation of the services with the month notice period.
A consultant will be in contact with you assist with payment arrangements.
Regards,
Customer Care Department
***
sK
sannie K's updateReviewer Update
25 Oct 2023, 15:26Yes she did. After my Hello Peter Review. Why only after this. I hope really the consultant will phone me with payment arrangement
sK
sannie K's update25 Oct 2023, 15:26
Reviewer Update
Yes she did. After my Hello Peter Review. Why only after this. I hope really the consultant will phone me with payment arrangement
sK
sannie K's updateReviewer Update
30 Oct 2023, 16:23Good afternoon.
As you can see what I talking about. Public think 2 before you put with them a tracker in. This today the 30st Octiber. They reply on the 25 and still not phoneing me. And then I must pay them. I dont think so.
As you can see what I talking about. Public think 2 before you put with them a tracker in. This today the 30st Octiber. They reply on the 25 and still not phoneing me. And then I must pay them. I dont think so.
sK
sannie K's update30 Oct 2023, 16:23
Reviewer Update
Good afternoon.
As you can see what I talking about. Public think 2 before you put with them a tracker in. This today the 30st Octiber. They reply on the 25 and still not phoneing me. And then I must pay them. I dont think so.
As you can see what I talking about. Public think 2 before you put with them a tracker in. This today the 30st Octiber. They reply on the 25 and still not phoneing me. And then I must pay them. I dont think so.