TP
Tshepho P
1 reviews | Active since May 2020
19 Aug 2024, 08:02
mrs
I've been reporting my unit for my car its seem to be off ...but since the i report the issue 3weeks back no 1 is interested to attended the matter ...so i advice people if you still looking for company for tracking don't ever consider Matrix .....dere service is very bad
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
19 Aug 2024, 13:28Good Day Tshepho Potolo,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply19 Aug 2024, 13:28
Official
Good Day Tshepho Potolo,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
22 Aug 2024, 13:21Good Day Tshepho Potolo,
Thank you for bringing this matter to our attention.
We acknowledge that our Client Representative has been in contact with you and confirm that matter has been addressed and resolved.
Your patience and cooperation in this regard are greatly appreciated.
Best regards,
Customer Care Department
***
Thank you for bringing this matter to our attention.
We acknowledge that our Client Representative has been in contact with you and confirm that matter has been addressed and resolved.
Your patience and cooperation in this regard are greatly appreciated.
Best regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Aug 2024, 13:21
Official
Good Day Tshepho Potolo,
Thank you for bringing this matter to our attention.
We acknowledge that our Client Representative has been in contact with you and confirm that matter has been addressed and resolved.
Your patience and cooperation in this regard are greatly appreciated.
Best regards,
Customer Care Department
***
Thank you for bringing this matter to our attention.
We acknowledge that our Client Representative has been in contact with you and confirm that matter has been addressed and resolved.
Your patience and cooperation in this regard are greatly appreciated.
Best regards,
Customer Care Department
***