1 reviews | Active since Nov 2019
Money hungry
Unfair and unjust.. Mix telematics contacted me last year March saying my Beamie device was no longer working in my car and they need to come out to repair it.. I told them to pause my account as I was getting a new vehicle soon and would rather resume it with the new car and new installation.. Nobody told me I needed to send an email to their cancellation department as I would have done so if told.. They decided to keep quiet for over 6 months and keep debiting my account for a product that was no longer working which they were fully aware of. I feel this is extremely unfair as now I'm sitting with over R1000 to pay for my overdue account? For a product that was not operating?
I would not reccomend Beamie to anyone. Their customer service is appalling and gey nothing done..
You have done this to yourself..
We have escalated your query to the relevant department and we will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
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We have escalated your query to the relevant department and we will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
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As per our conversation the Beame unit in vehicle DTX921K is still working and updating and your account has been terminated.
We can confirm that you are still liable for the outstanding balance on your account.
Regards,
Kaya Payi
Customer Care Department
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As per our conversation the Beame unit in vehicle DTX921K is still working and updating and your account has been terminated.
We can confirm that you are still liable for the outstanding balance on your account.
Regards,
Kaya Payi
Customer Care Department
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