JH
JACOB H
1 reviews | Active since Nov 2015
14 Jun 2021, 11:33
MIXTELEMATIX NOT UPDATING MY CREDIT PROFILE
THIS IS MY THIRD COMPLAINT ON HELLO PETER!!!! YOU STILL HAVE NOT UPDATED MY ACCOUNT AS PAID AND CLOSED UP ON CREDIT BUREAUS!!!!! FOR THE MONTH OF MAY AND JUNE THE STATUS SAYS NOT UPDATED! WHY DO YOU CONTINUE TO TREAT ME LIKE THIS? I MENTIONED BEFORE THAT I AM IN THE PROCESS OF BUYING A HOUSE AND SECURING A BOND, YOU NOT UPDATING THIS ACCOUNT AS CLOSED UP AND IT IS AFFECTING MY CHANCES!!!!! WHY DO YOU CONTINUE BEING SO HEARTLES?????
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Matrix Vehicle Tracking's replyOfficial
14 Jun 2021, 11:53Good Day Jacob H
As per communication from an agent in the Credit Control Department you were advised on the 10th of June that your details have been escalated to SACRRA and they will be updating your profile.
We are unable to provide you with a turn around time as it does depend on the credit bureau policies.
Regards,
Kaya Payi
Customer Care Department
***
As per communication from an agent in the Credit Control Department you were advised on the 10th of June that your details have been escalated to SACRRA and they will be updating your profile.
We are unable to provide you with a turn around time as it does depend on the credit bureau policies.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply14 Jun 2021, 11:53
Official
Good Day Jacob H
As per communication from an agent in the Credit Control Department you were advised on the 10th of June that your details have been escalated to SACRRA and they will be updating your profile.
We are unable to provide you with a turn around time as it does depend on the credit bureau policies.
Regards,
Kaya Payi
Customer Care Department
***
As per communication from an agent in the Credit Control Department you were advised on the 10th of June that your details have been escalated to SACRRA and they will be updating your profile.
We are unable to provide you with a turn around time as it does depend on the credit bureau policies.
Regards,
Kaya Payi
Customer Care Department
***