MixTelematics scandal of the year

I have been trying to cancel my Beame for a while. email and contact centre. This account is busy accumulating and they don't want to cancel it until I have paid the outstanding amount. is it not ******* to force a person on a contract that has been active for 5 years and paying and when signing I was informed it was a 3-year contract and it elapses, and now they don't want to cancel. lawyers are calling and I was advised that it will be suspended. I won't be forced into keeping something I don't need and cannot afford any longer. I have arranged with the lawyers, however, the amount is becoming a bottomless pit