1 reviews | Active since Jul 2017
Mixtelematics Matrix
<p>I've installed a tracking device with the company, then some time this I sold my car but before I sold it I asked them to come remove it and they didn't want. I called again to tell them to come remove it but they didn't. I went through with selling the car,so tell they busy troubling me and telling me I owe them when i told to stop debating from my account. Their service is very poor. I've tried dealing with this in many ways but they were not professional.</p>
Dear TNicolas
We hereby acknowledge your post and have noted the content.
We would like to state for the record that your request for termination does not absolve you of your responsibilities or the associated cost as willingly agreed to by you in the standard terms and conditions.
I refer to your telephonic discussion with our Credit Control Department and confirm the settlement amount have once again been provided to you.
We await payment from yourself and hope for a speedy resolution to this matter.
Kind regards
Albert Griffith
Customer Care
***
Dear TNicolas
We hereby acknowledge your post and have noted the content.
We would like to state for the record that your request for termination does not absolve you of your responsibilities or the associated cost as willingly agreed to by you in the standard terms and conditions.
I refer to your telephonic discussion with our Credit Control Department and confirm the settlement amount have once again been provided to you.
We await payment from yourself and hope for a speedy resolution to this matter.
Kind regards
Albert Griffith
Customer Care
***