NB
Natalie B
1 reviews | Active since Apr 2019
25 Mar 2024, 12:44
Mixtelematics is PATHETIC
The worse tracking company I've ever dealt with.
I keep getting bills for a car I've never owned. I've spoken 2 a hundred people over a hundred times for them to tell me when did I own a silver polo that I've been paying for for over 3 years along with 2 other cars. No feedback but I keep getting harassed by calls, sms's and emails.
Is this how Mixtelematics make their money? This is *****, I did not own a silver polo!!!
I canceled the trackers for my previous but when I called just now they say it's not canceled.
Pathetic service with useless consultants. I now owe over R1000 for a car I've never owned.
I ask for the matter to be escalated but guess what no feedback.
This is ridiculous.
Helpful (0)
Replies (3)0
Replies (3)NB
Natalie B's updateReviewer Update
25 Mar 2024, 13:12I think this has been going on for far too long. From last year I've been calling and telling them the same thing over and over but everything is a big joke to the clowns that work at this circus.
I want to make arrangements to pay the R1182. 28 that I supposedly owe so that you don't make my name bad and then I'm going to take this further.
I've canceled everything with your pathetic company. Last month I owed R800 and something and now it's R1182. 28??? ****en money making schemes that's what this company is!!!!
I want nothing to do with your, get someone to call me so that I can make arrangements to pay but I won't leave it at that. You guys will pay me back for that silver polo. I will get a lawyer if I have to.
I want to make arrangements to pay the R1182. 28 that I supposedly owe so that you don't make my name bad and then I'm going to take this further.
I've canceled everything with your pathetic company. Last month I owed R800 and something and now it's R1182. 28??? ****en money making schemes that's what this company is!!!!
I want nothing to do with your, get someone to call me so that I can make arrangements to pay but I won't leave it at that. You guys will pay me back for that silver polo. I will get a lawyer if I have to.
NB
Natalie B's update25 Mar 2024, 13:12
Reviewer Update
I think this has been going on for far too long. From last year I've been calling and telling them the same thing over and over but everything is a big joke to the clowns that work at this circus.
I want to make arrangements to pay the R1182. 28 that I supposedly owe so that you don't make my name bad and then I'm going to take this further.
I've canceled everything with your pathetic company. Last month I owed R800 and something and now it's R1182. 28??? ****en money making schemes that's what this company is!!!!
I want nothing to do with your, get someone to call me so that I can make arrangements to pay but I won't leave it at that. You guys will pay me back for that silver polo. I will get a lawyer if I have to.
I want to make arrangements to pay the R1182. 28 that I supposedly owe so that you don't make my name bad and then I'm going to take this further.
I've canceled everything with your pathetic company. Last month I owed R800 and something and now it's R1182. 28??? ****en money making schemes that's what this company is!!!!
I want nothing to do with your, get someone to call me so that I can make arrangements to pay but I won't leave it at that. You guys will pay me back for that silver polo. I will get a lawyer if I have to.
NB
Natalie B's updateReviewer Update
25 Mar 2024, 14:13OMG I just saw a post by Jean K and Lizzy M and I am shocked. So Mixtelematics is not only busy with ***** on my account but on other people too. Someone needs to so something about this company!!!!
@Jean K & Lizzy M, please contact me on ***, let's build a case against them because they are busy with ***** on my name too. I apparently owe on a silver polo. I am also reporting them to SAIA.
You are so right, they are giving us a bad name for no reason. I'm also trying to sort out this **** from last year but because there are *********** staff and no desire to help customers I am still trying to sort out everything.
I think this is how they make their money.
@Jean K & Lizzy M, please contact me on ***, let's build a case against them because they are busy with ***** on my name too. I apparently owe on a silver polo. I am also reporting them to SAIA.
You are so right, they are giving us a bad name for no reason. I'm also trying to sort out this **** from last year but because there are *********** staff and no desire to help customers I am still trying to sort out everything.
I think this is how they make their money.
NB
Natalie B's update25 Mar 2024, 14:13
Reviewer Update
OMG I just saw a post by Jean K and Lizzy M and I am shocked. So Mixtelematics is not only busy with ***** on my account but on other people too. Someone needs to so something about this company!!!!
@Jean K & Lizzy M, please contact me on ***, let's build a case against them because they are busy with ***** on my name too. I apparently owe on a silver polo. I am also reporting them to SAIA.
You are so right, they are giving us a bad name for no reason. I'm also trying to sort out this **** from last year but because there are *********** staff and no desire to help customers I am still trying to sort out everything.
I think this is how they make their money.
@Jean K & Lizzy M, please contact me on ***, let's build a case against them because they are busy with ***** on my name too. I apparently owe on a silver polo. I am also reporting them to SAIA.
You are so right, they are giving us a bad name for no reason. I'm also trying to sort out this **** from last year but because there are *********** staff and no desire to help customers I am still trying to sort out everything.
I think this is how they make their money.
Matrix Vehicle Tracking's replyOfficial
27 Mar 2024, 13:58Good Day Natalie Balmogan,
Thank you for notifying us of this issue.
Thank you for notifying us of this issue.
We confirm that the complaint has been escalated to our Management team for thorough investigation.
Please anticipate a call back shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply27 Mar 2024, 13:58
Official
Good Day Natalie Balmogan,
Thank you for notifying us of this issue.
Thank you for notifying us of this issue.
We confirm that the complaint has been escalated to our Management team for thorough investigation.
Please anticipate a call back shortly.
Regards,
Customer Care Department
***