MixTelematics is dishonest

Item: Matrix Vehicle Tracking
Rating: 1
Author: maphulaj M

On 30th December 2022, I sent Telematics company a contract cancelation email. However, to date, they are still billing me and threaten to take me to their debt collections. I am so disappointed in this company. When you call, non of their phones gets answered. I will honestly not advise anyone to do business with them.

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

01 Nov 2024, 10:12

Good day Thokozile

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply01 Nov 2024, 10:12

Official

Good day Thokozile

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

maphulaj M's updateReviewer Update

01 Nov 2024, 10:43

I will really appreciate your update on this matter, thanks.

maphulaj M's update01 Nov 2024, 10:43

Reviewer Update

I will really appreciate your update on this matter, thanks.