RM
Rosinah M
1 reviews | Active since Nov 2016
23 Jun 2023, 15:06
Mixtelematics is a ****!
I am disappointed with Mixtelematics. I requested for roadside Assistance where I was within the kilometer radius. Basically less than 20kms and then three months later I received an sms that I am owing over R700. When I call them they tell me that they will transfer me to the towing company line which no one never answers. Your services are a ****. I've been with you guys for over 5 years and I am very disappointed. I am going to cancel the service.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
23 Jun 2023, 15:20Good Day Rosinah M
Thank you for bringing the matter to our attention.
Kindly note that your query has been escalated to the relevant department and feedbcak will be provided shortly.
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
Kindly note that your query has been escalated to the relevant department and feedbcak will be provided shortly.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Jun 2023, 15:20
Official
Good Day Rosinah M
Thank you for bringing the matter to our attention.
Kindly note that your query has been escalated to the relevant department and feedbcak will be provided shortly.
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
Kindly note that your query has been escalated to the relevant department and feedbcak will be provided shortly.
Regards
Customer Care Department
***
RM
Rosinah M's updateReviewer Update
27 Jun 2023, 18:03Escalated to who since no one has called me since. I am going to cancel my services with you guys.
RM
Rosinah M's update27 Jun 2023, 18:03
Reviewer Update
Escalated to who since no one has called me since. I am going to cancel my services with you guys.