NM
Nonkululeko M
1 reviews | Active since Mar 2019
20 Feb 2023, 18:24
Mixtelematics has no customer service
Horrible customer service. I having been trying to cancel the contract , I have paid cancellation fee. Their call centre agents don’t asssit
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
21 Feb 2023, 09:19 Good Day Nonkululeko Mvelase ,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Feb 2023, 09:19
Official
Good Day Nonkululeko Mvelase ,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***