Mixtelematics customer service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Raymond W

This company does not have customer service. On 29 March 2021 I called *** repeatedly, you must choose option 4 for customer services, I didn't get an answer once.

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

29 Mar 2021, 16:53

Good Day Raymond W

Thank you for taking my call.

We have escalated your query and will revert back to you.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply29 Mar 2021, 16:53

Official

Good Day Raymond W

Thank you for taking my call.

We have escalated your query and will revert back to you.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

31 Mar 2021, 15:10

Good Day Raymond W

Thank you for taking my call.

An agent will get in contact with you to make arrangements for you to take the vehicle to the Fitment Centre.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply31 Mar 2021, 15:10

Official