SS
Saffron S
1 reviews | Active since Nov 2019
14 Nov 2019, 15:55
MixTelematics are useless!
I asked for my Beame tracking device to be deactivated on 20 August 2019. I was then charged for September and October. I have a cancellation confirmation and yet I have just received an sms demanding immediate payment. Nobody in the debtors department answers their phone or email. Pathetic! Avoid them at all costs!
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
14 Nov 2019, 16:42Good Day Saffron S
Thank you for allowing me the opportunity to speak to regarding your account query.
Please allow us the opportunity to investigate your query and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for allowing me the opportunity to speak to regarding your account query.
Please allow us the opportunity to investigate your query and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply14 Nov 2019, 16:42
Official
Good Day Saffron S
Thank you for allowing me the opportunity to speak to regarding your account query.
Please allow us the opportunity to investigate your query and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for allowing me the opportunity to speak to regarding your account query.
Please allow us the opportunity to investigate your query and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
15 Nov 2019, 11:34Good Day Saffron S
Kindly note that your account has been escalated to our Finance Department for the necessary credits to be approved in order to enable us to clear the outstanding balance on the account.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Kindly note that your account has been escalated to our Finance Department for the necessary credits to be approved in order to enable us to clear the outstanding balance on the account.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Nov 2019, 11:34
Official
Good Day Saffron S
Kindly note that your account has been escalated to our Finance Department for the necessary credits to be approved in order to enable us to clear the outstanding balance on the account.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Kindly note that your account has been escalated to our Finance Department for the necessary credits to be approved in order to enable us to clear the outstanding balance on the account.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***